Corezoid will help to segment the customer lifecycle into all possible states from onboarding to sales and support, as well as adjust the response to changes or absence of changes in a user's state. Create and run processes that will automatically guide your customers through the lifecycle. All you have to do is to control the metrics and optimize the processes to achieve outstanding results.
Control KPIs using online dashboards
Control your business with Corezoid's built-in online dashboards, which allow you to monitor key metrics and make management decisions in real time.
Create new and modify existing dashboards with just a few clicks without developers.
Keep abreast of your business with escalations
An employee did not complete a task on time? Is a contractor overdue? A partner did not process an application? Corezoid helps you to set up different levels of escalation and receive notifications about important events in your business for making management decisions faster.
Manage contractors, suppliers, partners in a single interface
Corezoid allows you to combine and unify the communication protocols of different contractors, suppliers and partners to manage all processes in a single interface.
How Corezoid helps our clients
Based on Corezoid, METRO developed a mobile application and a chat-bot in the Viber messenger. The bot provides the issuance of METRO membership cards just in 1 click, instead of filling in questionnaires and getting plastic cards. Also, thanks to Corezoid, METRO can communicate with customers using personalized trigger-based notifications.
One of our main tasks was to increase the speed of development and launch of new products. At the same time, we had to integrate with the old legacy core, responsible for regulatory requirements, compliance issues that worked as our main general ledger. We use Corezoid technology as our main system to conduct almost the whole development process. Our main products, processes, and the server part of the mobile application are built on the Corezoid platform.
Corezoid attracted my attention with its fundamental approach to developing the technology. I realized that Corezoid wasn’t just another BPM tool. In fact, Corezoid was based on fundamental principles of mathematics: finite automata theory and “state machine” concepts.
Thanks to Corezoid, not only IT specialists, but also representatives of the bank's business units can very quickly and independently change business processes and experiment with new ideas, which was previously impossible. This gave us the opportunity to increase the number of implemented projects by 3 times compared with the previous year.