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F.A.Q.Do you have any questions? We will happily answer them!
What is a state change and how to calculate it?
State change happens when a task transfers from one node to another. Sample animation shows that a task consumes 3 state changes going through 4 nodes. Total amount of state changes can be expressed as SC = (N - 1) * T, where SC is amount of state changes, N is number of nodes in a process and T is number of tasks received in this process.
What is request per second and how to calculate it?
Requests per second (RPS) - the number of tasks that can be uploaded to the process within 1 second. For example, if you subscribed to pricing plan “M” with 10 RPS and you try to upload 11 tasks per 1 second to the process, the last task won’t be loaded to the process and you will receive a reaching the limit of RPS error.
What happens if I consume all the state changes of my pricing plan?
After consuming all state changes of your pricing plan we will limit your speed to 2 tasks per second until payment is made. If the total number of consumed state changes exceeds 120% of your pricing plan, we will block your account until payment is made.
Is support included in pricing plans?
Yes, all clients receive a Basic free support package. Other support packages can be purchased separately. More details on support page.
Do you have a free plan?
No, but we have a 30-day trial that is given to all users after registration.
Do you refund?
No, we do not provide such a function.
Can I change my pricing plan?
Yes, you can. You pay for the new pricing package and the old subscription will automatically deactivate while new one launches.